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Refund Policy

Posted as of 10-01-2022

Last updated as of 10-01-2022

REFUND REQUESTS

  • Users will make financial transactions for donations and to participate in webinar sessions and online MOOC sessions. 

  • Refunds will be applicable for the transactions made for webinar sessions and online MOOC sessions as per the stated booking & cancellation policies. 

  • Users will submit their refund request at info@globalcrisisresponse.org , the acceptance of the same is on the sole discretion of the company. 

  • Users cannot claim a price higher than the nominal fee charged for the webinar sessions and online MOOC sessions.

  •  In case we accept the refund request, the money will be reversed back to the User’s bank account within 15 to 20 working days. 

  •  Platform though which refund will be generated is Razorpay and it will be according to the normal turn-around time. 

  • We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.